Feb 2020
This website, www.minervaplumbingandheating.com (the "Website"), is operated by Minerva Plumbing & Heating.
The Type of Information we Collect
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); comments, feedback, product reviews, recommendations, and personal profile.
How we Collect Your Information
When you contact us via our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why we Collect Your Information
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
How we Store, Use, Share and Disclose Your Information
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
How we Communicate With You
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Third Party Links
This website may contain links to other sites that are not controlled by us. Please be aware that when you click on such links; we are not responsible for the privacy practices and/or policies of any website other than our own. Consequently, we strongly suggest that you review the privacy policy of every website you visit, whether or not they are linked via our site.
How to Withdraw Your Consent
If you don’t want us to process your data anymore, please contact us at enq@minervaplumbingandheating.com.
Privacy Policy Updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Cookies Policy
- What are cookies?
Cookies are a small text files that are stored in your web browser that allows Minerva Plumbing & Heating or a third party to recognise you. Cookies can be used to collect, store and share bits of information about your activities across websites, including on Minerva Plumbing & Heating website.
Cookies might be used for the following purposes:
· To enable certain functions
· To provide analytics
· To store your preferences
· To enable ad delivery and behavioural advertising
Minerva Plumbing & Heating uses both session cookies and persistent cookies.
A session cookie is used to identify a particular visit to our Website. These cookies expire after a short time, or when you close your web browser after using our Website. We use these cookies to identify you during a single browsing session, such as when you log into our Website.
A persistent cookie will remain on your devices for a set period of time specified in the cookie. We use these cookies where we need to identify you over a longer period of time. For example, we would use a persistent cookie if you asked that we keep you signed in.
- How do third parties use cookies on the Minerva Plumbing & Heating Website?
Third party companies like analytics companies and ad networks generally use cookies to collect user information on an anonymous basis. They may use that information to build a profile of your activities on the Minerva Plumbing & Heating Website and other websites that you've visited.
- What are your cookies options?
If you don't like the idea of cookies or certain types of cookies, you can change your browser's settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this, visit the help pages of your browser.
Please note, however, that if you delete cookies or do not accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
- Where can I find more information about cookies?
You can learn more about cookies by visiting the following third-party websites:
· About.com Browser Guide
· All About Cookies.org
· Network Advertising Initiative
Your Questions/Queries
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at enq@minervaplumbingandheating.com